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Get in Touch

Whether you are a customer needing assistance with an order, a local merchant looking to partner with us, a delivery rider, or an area franchise applicant, our dedicated team in Jhikira is ready to assist you.

Operational Hours

Our customer and merchant support team is available during standard service hours:

• Monday to Sunday: 8:00 AM – 10:00 PM IST
• Live Order Assistance: Active throughout operational delivery hours in your area.

Grievance Redressal Mechanism

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the details of the Grievance Officer for LK Enterprise (ziko) are provided below:

All consumer complaints and grievances received will be acknowledged within 48 hours and resolved within 30 days from the date of receipt of the complaint.